Technical training development

Technical training built from complex subject matter.

PCG turns complex processes, equipment, software, safety requirements, and SME-driven knowledge into training people can understand, practice, and apply.

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Technical

Technical training often starts with too much information and too little structure.

Industrial, manufacturing, software, skilled trades, aviation, and equipment training must be precise without overwhelming learners. PCG helps organize dense technical content into job-focused learning that supports performance.

Audience

Technicians and operators
Manufacturing and industrial teams
Software users and administrators
Skilled trades learners
Safety and compliance learners
Field service and customer support teams

Services for this industry

Technical eLearning development
Equipment and process training
Software and workflow simulations
Safety and compliance modules
Scenario-based troubleshooting practice
SCORM/xAPI publishing and LMS support

Industry proof

Experience that supports this kind of training.

These details help show the kinds of teams, materials, and delivery needs PCG is used to working with.

Relevant clients

Defense Logistics Agency, Boeing, Carrier HVAC, Learjet, Volvo, Sunbelt Rentals, Hitachi, and technical product teams.

Relevant work samples

Defense Logistics Agency: Government technical training around environmental awareness and complex requirements.
Hilton: Process-heavy software simulation for operational users.
Roche: Technical software training video for REDCap workflows.

Tools and delivery

Storyline, simulations, technical video, diagrams, Moodle, SCORM, xAPI, JavaScript, job aids, and assessment design.

Common constraints

Dense SME knowledge, safety requirements, equipment accuracy, terminology, procedural risk, and the need to separate job tasks from reference material.

Common learner groups

Technicians, operators, field service teams, engineers, software users, supervisors, and skilled-trades learners.

Common source materials

Manuals, SOPs, diagrams, engineering documents, product guides, SME interviews, field photos, screen recordings, and legacy classroom materials.

Common project types

Equipment training, troubleshooting practice, process training, safety modules, simulations, product education, and technical onboarding.

Visual example

Industry training works better when learners recognize the work.

Use realistic workflows, familiar tools, and clear examples so learners can connect the training to the decisions they make on the job.

Digital technical training and interactive learning resources — Interactive technical training turns complex systems and procedures into practical learning.

Process

How PCG builds industry-specific training.

Each project is structured around the industry context, learner role, required behavior, source material, review workflow, and deployment platform.

Extract the correct workflow from SMEs, documentation, and existing training material

Extract the correct workflow from SMEs, documentation, and existing training material.

Separate critical job tasks from reference information

Separate critical job tasks from reference information.

Build visuals, simulations, scenarios, practice activities, and assessments

Build visuals, simulations, scenarios, practice activities, and assessments.

Deploy training through the LMS and support ongoing updates

Deploy training through the LMS and support ongoing updates.

Relevant work

Related examples from our portfolio.

Here are a few examples of PCG work in related settings.

Example

NACE International

Technical coating applications training.

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Example

Defense Logistics Agency

Environmental awareness technical training.

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Example

Roche REDCap

Software workflow training video.

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Example

AmWay Cybersecurity

Interactive games for technical awareness and risk recognition.

View Related Work

Related services

Related services for this kind of work.

Many projects combine industry knowledge with a specific production need. These services show how PCG can support the work from planning through launch.

Articulate Storyline Software Simulation Training Custom E-Learning

FAQ

Can PCG work from technical documentation?

Yes. PCG can build training from manuals, SOPs, SME interviews, slide decks, product documentation, and recorded walkthroughs.

Can technical training include simulations?

Yes. Training can include system simulations, decision scenarios, troubleshooting practice, equipment workflows, and visual process checks.

Can PCG support defense, manufacturing, or industrial training?

Yes. PCG has experience with defense, aviation, industrial, software, equipment, and skilled-trades training contexts.

Need training products for this industry?

Send the industry, audience, source materials, timeline, LMS requirements, and desired outcome. PCG can recommend a practical production path.

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